Tel: 0113 256 3693 • Fax: 0113 255 5345

Terms & Conditions


  • All prices are subject to prevailing VAT.
  • Carriage, handling and/or installation (where applicable) are charged at cost.
  • Validity of quotations will normally be 3 months.
  • Credit facilities where offered are subject to satisfactory Bank and 2 trade references.
  • We reserve the right to amend prices to those ruling at the date of despatch.
  • Delivery is generally within 6 weeks following receipt of instruction, subject to agreement.


  • A 30% deposit is required with order, balance to be paid on completion.
  • Where credit facilities are provided payment is due 28 days from date of invoice.
  • All orders outside of the UK are subject to a pre payment prior to despatch.
  • All goods remain the property of JME and/or Mortuary Solutions until paid for in full.
  • Once an order is placed with us a commitment is made to purchase the product.
  • In the case of ‘bespoke’ equipment we request full payment at time of order.


  • The user must at all times be satisfied that the products ordered are suitable
  • We do not accept liability for consequential loss in the event of delivery delay.
  • Shortages or damage in transit must be notified to us within 3 days of receipt of goods.
  • We reserve the right to amend specification, design and price without prior notice.
  • Catalogue details are intended to present an indication of products and are not binding.
  • Repairs to customer’s goods are undertaken entirely at the customer’s own risk.
  • We do not accept liability for contract non-fulfilment caused by events outside our control.
  • Products delivered (pursuant to orders) are not returnable except by prior agreement.
  • Returned goods, which are not faulty will incur a restocking charge of 25%.


  • Unless specifically stated costs for builders work (BWIC) are not included.
  • Installation costs assume normal working hours and reasonable vehicular access.
  • Costs quoted assume coincidental delivery and installation.
  • The client will be responsible for adequacy of services for the new equipment.
  • We assume free use of light, power, welfare facilities, parking and storage.
  • A level site is required for erection of refrigerated equipment etc. (level to within +/- 3mm)


  • 12 months warranty is included from date of installation.
  • Rotating mechanical equipment must be maintained at scheduled intervals.
  • Only JME (or agents) are allowed to work on the equipment during the warranty period.
  • For more information refer to the ‘Warranty’ tab.